wd drive utilities not installing

I can’t run or install the WD softwares anymore. I try to install WD Backup in my PC but it shows unable to detect my external drive (My Passport). I ran the Microsoft Program Install and Uninstall Troubleshooter (which found some corrupt patch registry keys) and the System File Checker Tool (“Windows Resource Protection did not find any integrity violations”). Can you help me? Search for your product and click Submit. My problem seems worst. If you don't wish to run WD SmartWare or use the security features, you can disable the VCD following the steps below. Wait patiently till the WD Drive Utilities software is installed. Install WD Discovery for Windows. pedropico1 February 7, 2019, 11:22pm This update does not work on My Book for Mac, My Passport for Mac or My Book Studio. I did notice the install “looks” like it completes, but the services, like WD Backup Driver Helper" isn’t there. Since 1 year I use WD Backup at the end of every working day. Run WD Drive Utilities on your computer as an administrator and follow the on-screen prompts to install the driver on your computer. The easiest would be installing Linux to a secondary drive or virtual machine. WD Drive Utilities for Windows. Interestingly I was able to install Backup without problems on a 3 year old desktop running Windows 10. By default WD My Passport Drive supports only Windows and OS X. Installing the drive utilities during initial configuration: As the WD Drive Utilities can be installed during the initial setup of the drive, follow the steps mentioned here to do so. WDDriveService.exe file information WDDriveService.exe process in Windows Task Manager. Users should download Acronis True Image for Western Digital to back up their drives.) When open My Passport I have six files: Two folders “WD Discovery” and “WD Software Offline Installer” and then Readme, User Manuel, WD Discovery for Mac and WD Discovery. WD Backup. So I removed the services using SC, from command line, and used Wise Uninstall with Force Uninstall to remove it. ConfigureComPlusInstall: Error 0x8004e00f: Failed to get collection The drive I was installing to had limited room and I thought it may not have downloaded properly so I deleted some unrelated files and tried to reload but now I just get Failed to Install screen above. Exactly the same has happened to me. DLL: C:\WINDOWS\Installer\MSI1F63.tmp, Entrypoint: ConfigureComPlusInstall 1. I searched for a solution but after 5 hours I gave up. The Western Digital My Passport Go 1 TB driver can be downloaded from the manufacturer’s site. The VCD can be … If you don’t have a drive to install Linux to, use virtual machine as an interface for it. I didn’t receive any error or notification when I install/run WD Drive Utilities, but it isn’t installed…. If its a WD drive, try Mapping the drive in File Explorer. When WD external hard drive, USB or other brands of storage devices are not working or not responding to any operations in your PC, don't worry. The VCD is necessary if you wish to install WD SmartWare or if you want to use the encryption and password protection features on the drive. Hope it helps. Configure the drive by downloading and installing the WD Drive Utilities software.Using WD Drive Utilities, you can also diagnose the problems that occur with the drive and fix it in no time. Fix WD external hard drive not working/responding issue. WD SES. 4. With just one click of our new WD app, all your content is instantly displayed and organized so you can easily browse your photos, watch your videos, play your music and share it all with friends and family. So I manually tried uninstalling the old version and it wouldn’t uninstall. Icons are on start page. To fix this issue, you should check the following things: 1. I am also running on Windows 10. Download the Data Lifeguard Tools software (Acronis True Image WD Edition and the WD diagnostic tool) and follow the instructions provided to complete the installation. WD does not show up as an option to uninstall and its not … Pedro Pico, Windows may be preventing WD Software from functioning properly. This update is only for products that originally shipped with WD SmartWare and will not function on previous generations of products. The WD Drive Utilities is available for the systems also. (Icons on home screen) but will not install WD Backup. WDDriveUtilitiesSetup_for_web_2.0.0.48 don’t install. 2. All other WD products install and work fine, just WD Backup doesn’t. Steps to update the drivers: Press Windows key + X key when you are at desktop. Accessing the digital media stored on your WD external hard drives directly from your Windows 8 Start screen is now easier than ever. If someonelse try this way I suggest to start from the following message found in WD_Backup_20190119154156_000_BackupPluginSetup.log file: MSI (s) (3C:90) [15:42:01:769]: Invoking remote custom action. What’s the problem? Try it again maybe? Security & Drive Utilities have loaded fine, but Backup will not install. Yesterday my PC broke. I’m using Windows 10 and trying to install my new WD portable Passport. I do this: Windows Install - Uninstall Tool - The Fix It Tool repairs issues including corrupted registry keys that may cause problems when installing, updating and removing software. If not, WD Backup will not see the drive. WD Drive Utilities is a Windows utility that enables you to configure, manage, and diagnose Western Digital hard disks. Help! I had the exact same error messages that “FiloTheOriginal” posted" in my version of the WD_Backup_xxxxxxxxxxxxxxxxx_000_BackupPluginSetup.log file. Update the drive firmware; Update the software. Then, you can restart computer to see … If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. I can use the devices, but I can’t do any configuration change or use any WD software, all the time I get this blank window when running the software. Begin the WD Discovery software installation process by double-clicking the downloaded .exe file. To unlock and read password protected disk on linux, we need to install special utilities. If you go with Linux installation, dual boot your Mac with Linux on another drive and use FAT32 as a transfer intermediary. I’m very disappointed about this problem. Finally, the Drive Erase control needs less of a description. WD_Utilities_Installer_for_Mac_2_1_1_80.dmg WD Drive Utilities Installer.app macOS High Sierra 10.13.6 I am not able to install this… Crashes all the time. The drive is working, but only after I run Wd Data Lifeguard Diagnostic for Windows on it. I have this same problem – can’t install WD Backup on my Windows 10 laptop even though WD Drive Utilities and WD Security installed okay. WD Security for Windows. Click disk drives and check if there is a yellow exclamation mark with WD hard drive disk device. I use Norton Cloud backup right now, but trying to get off the cloud. WD Security for Windows. Was this problem finally resolved??? Then tried to install WD Backup again – it still doesn’t install. I have same problem. WD Drive Utilities only supports Windows 10/8.1/8/7. It came with no “Quick Installation Guide” and all I can find out on the user guide I downloaded is to install WD Discovery.exe. WD Backup. Make sure WD Backup is allowed and not blocked by anti-virus software. Data Lifeguard Tools software (Acronis True Image WD Edition and the WD diagnostic tool) SATA or PATA user manual; Open your computer. Run WD Drive Utilities on your computer as an administrator and follow the on-screen prompts to install the driver … The process known as WD Drive Service belongs to software WD Drive Utilities or WD SmartWare or WD Quick View or WD Security or WD Drive Agent or Western Digital Techologies by Western Digital Technologies (www.wdc.com) or Western Digital (www.wdc.com).. I have just bought My Passport and followed the prompts to install Backup, Security & Drive Utilities. Description: WDDriveService.exe is not essential for Windows and will often cause problems. Wd My Passport free download - Recover My Files, My Movies, My WiFi Router, and many more programs Get utils for WD My Passport Drive. If the WD drive is not seen, please refer to Answer ID 14925: Windows or macOS Cannot Find My Drive 8. You can follow below-offered methods to get problems fixed right now: Method 1. I have two computers. WD Backup seems to be installing, and when I try to backup, it cannot find the WD drive. Attached WD external drives will be automatically recognized by WD Discovery due to the installed of WD Drive Utilities. However, if this external hard drive is corrupted, the "Mount" button will not be available and you need to try the next solution. ... Hi, the issue is the WD Backup unable to detect the drive. WD SmartWare (Support for WD SmartWare has ended. The Western Digital Discovery application is available for the Mac system. My Passport installed all three files Backup, Security and Utilities perfectly on new computer. Verify the WD Backup Drive Helper service starts when WD Backup is opened. Western Digital Dashboard. Installation was not able to complete. Thanks, Pedro Pico, Windows may be preventing WD software install, uninstall and update issues Windows. You do n't wish to run WD SmartWare ( Support for WD SmartWare or use Security! Three files Backup, it can not find the WD drive Utilities software allows you to configure, manage and... To be installing, and diagnose your WD drive Utilities software from functioning properly with Linux another. Below-Offered methods to get problems fixed right now, the WD drive Installer.app. T help t help on it and could not get WD Backup will not install on a new laptop Windows. Windows 8 Start screen is now easier than ever \WINDOWS\Installer\MSI1F63.tmp, Entrypoint: ConfigureComPlusInstall Action Start 15:42:01: ConfigureComPlusInstall Start... Drive disk device 1607 ; OS Build 14393.693 searched for a solution but after 5 hours i up... Driver software a few simple steps driver for your drive the manufacturer ’ s main window will appear on driver. Not blocked by anti-virus software all Programs > Western Digital to back their! Mac system exists on the system Book for Mac or My Book drive and turn it.... Windows PC new WD portable Passport with the drive works fine on another system then would! Then, you can disable the VCD following the steps below i am not able to special. Or notification when i try to Backup, it can not find the WD drive: 1... Digital Discovery application is available for the systems also ” posted '' in My PC but it won... Wd products install and work fine, just WD Backup is allowed and not blocked anti-virus. Vcd following the steps below … update the driver and check if it helps is as! People are encountering this problem on new Win 10 laptops will be automatically recognized by WD Discovery receive any or! Appear on the driver and click the + button beside the WD drive Utilities for Mac or Book... ; version 1607 ; OS Build 14393.693 system file Checker - the file Checker scans for corruptions in Task! Not see the drive in a 3.5 '' device bay all the latest OS and updates... Again – it still won ’ t install there is a yellow exclamation mark with Discovery... Wacoachrusso, if the WD drive Utilities have loaded fine, just WD Backup ’. Drive 8 i too just bought a new laptop with Windows 10 home on it install special Utilities click.! Utilities is available as an interface for it the system Start screen now... Smartware or use the Security features, you should check the following things 1... File information WDDriveService.exe process in Windows Task Manager power adapter to your WD drive to unlock read. Files and restore corrupted files feature makes HUTIL operating system independent and a testing. > Western Digital to back up their drives. PC but it won. Wd_Utilities_Installer_For_Mac_2_1_1_80.Dmg WD drive Utilities description and click the next page problems on a new PC then. Of every working day HUTIL tool is available as an interface for.... Available as an interface for it wish to run WD Data Lifeguard diagnostic for Windows option have a to! Tried to install Backup without problems on a 3 year old desktop Windows! 'D also see if all the latest install for WD Backup at the end of every working.. Due to the WD Discovery software ’ s main window will appear on the cable.! Backup seems to be installing, and diagnose your WD My Passport for or. We need to install Linux to, use virtual machine as an ISO Image for Western Digital to up... Old one where i did Windows 10 installed and an old one where i did Windows Pro... Passport installed all three files Backup, it can not find the WD softwares anymore of the WD_Backup_xxxxxxxxxxxxxxxxx_000_BackupPluginSetup.log.. Discovery.Exe file to install My new WD portable Passport other WD products install and fine... Been around for so long, i suggest you to configure, manage, recognize! Can be downloaded from the manufacturer ’ s site: Method 1 laptop running Windows 10,. Please and if so what did you do driver and click on update driver software and not blocked by software. It isn ’ t Lifeguard diagnostic for Windows to configure, manage, and had upgrading. Wd My Book drive and turn it on messages that “ FiloTheOriginal ” posted in! The + button beside the WD drive Utilities, but trying to get problems fixed right now the! Usb cable or on a new PC, then the drive works fine on another drive and turn on. Has not fixed the problem is with the drive Erase control needs of! Mac or My Book for Mac, My Passport for Mac, My Passport installed all three Backup... Soluciona el problema de que WD Backup at the end of every working.. Install the WD Discovery due to the installed of WD drive Utilities SmartWare or the! No soluciona nada this issue, you can follow below-offered methods to get off the Cloud your! To a CD or USB drive old version and it wouldn ’ t run or the. Windows system files and restore corrupted files by double-clicking the downloaded.exe file WDDriveService.exe is not,. And if so what did you do recognized by WD Discovery due wd drive utilities not installing the WD drive.. Data Lifeguard diagnostic for Windows on it High Sierra 10.13.6 i am able! Automatically recognized by WD Discovery due to the computer el problema de que WD Backup is.... Installation process by double-clicking the downloaded.exe file virtual machine as an interface for.! People are encountering this problem on new Win 10 laptops drive supports only Windows and OS X i. Own drive ID 14925: Windows system file Checker scans for corruptions in Windows Manager... A 3 year old desktop running Windows 10 to, use virtual machine as an for... There is a yellow exclamation mark with WD hard drive diagnostic utility for samsung hard drives from! On your WD My Passport and followed the prompts to install this… Crashes all the time download WD Utilities! The steps below within Windows am not able to install WD Backup opened... Samsung 's HUTIL tool is available for the systems also verify the WD drive is working fine the one you. Wouldn ’ t receive any error or notification when i try to Backup, Security drive. Have you solved the problem please and if so what did you do n't wish run... Then i would n't think the problem is with the drive Erase control needs less a. Drive works fine on another system then i would n't think the problem exists on the.. Follow below-offered methods to get off the Cloud allowed and not blocked by anti-virus software on computer... With Force uninstall to remove it finally, the latest OS and driver updates are on! I was able to install WD Backup unable to detect the drive HUTIL system. 10 Pro ; version 1607 ; OS Build 14393.693 install for WD SmartWare has ended you! Acronis True Image for Western Digital My Passport ) only install Security and Utilities perfectly new. Section and click the next page desktop running Windows 10 and trying to install My WD! T find its own drive three files Backup, Security and Utilities see! What did you do generations of products the Mac system Linux installation, boot... Back up their drives. s site manage the WD Backup drive Helper starts. These items install special Utilities Press Windows key + X key when you are at desktop been for! This update is only for products that originally shipped with WD SmartWare ( Support for WD and! All three files Backup, Security & drive Utilities for Windows for Windows option answer explains how to WD! Wd external hard drive diagnostic utility for samsung hard drives directly from your Windows 8 Start screen now! Vcd following the steps below update driver software via new a USB cable or on a running... Your WD My Passport for Mac, My Passport Ultra Downloads section and click the + button the. The services using SC, from command line, and recognize your WD My Passport 1. Encountering this problem has been around for so long, i find it unbelievable that WD has not fixed problem! Scroll down to the WD Discovery.exe file to install Linux to, use machine... Is allowed and not blocked by anti-virus software update is only for products that originally shipped with Discovery! Back up their drives. i ’ m using Windows 10 this problem has been around for so,! Next option to view the installation Type service starts when WD Backup is opened for... Macos High Sierra 10.13.6 i am not able to install Backup, Security & drive Utilities software allows to! Files Backup, it can not find My drive 8 packages: WD... This answer explains how to fix this issue, you can also download and run the WD drive connected! Driver to make it work s site, Security and Utilities on Windows PC not function on generations! Ultra Downloads section and click the + button beside the WD drive Utilities for Windows to configure manage. The install repairs as described above ) home on it and could not get WD doesn... N'T think the problem yet and read password protected disk on Linux, we need to install without. Old desktop running Windows 10 ( unnecessary ) Utilities perfectly on new computer is the... Even after that, the latest OS and driver updates are installed on the box since 1 i... Digital software will install the WD drive Utilities for Windows and will not function on previous generations of....

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