Dear All, I have a WD Elements External hard disk, model “WDBABV7500ABK”. If you must connect the WD external drive to a hub, ensure that the hub has an AC adapter and that the USB cable for the drive connects to the power closest to the jack for the power source. Of course paying a company a lot of money to recover my data was not appealing at all. Wait for 1 minute and then reconnect the USB cable. If this drive was still recognizable on another PC, it could be the original PC issues, go check and repair it. When I cotacted WD Support, they asked to do … Recently my 3TB WD My Book gave up and would not power on, this is how I managed to rescue all of my 2.9TB of data despite WD's hardware encryption. I can’t afford to keep replacing my drives not to mention the loss of data. Press “Windows + R”, input devmgmt.msc, and hit “Enter” to open Device Manager. All rights reserved. I downloaded a free tool called “MiniTool Power Data Recovery” www.powerdatarecovery.com. You just described exactly what happened to mine, I have a My Book 4TB Blue. Does anyone have a better solution? The most direct reason why an external hard drive is not detected by computer is a broken USB port. If your WD external drive does require an AC adapter, ensure that the connection between the cord and enclosure is secure. Change WD Passport drive letter #3. If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page) #1. A very dear friend passed away this morning & the last pics that were taken of him was on it. I unplugged it and plugged it back in and noticed the light flicker, but it would not stay on. Few days ago it was fell down in the floor (from 1 feet distance). I’ve only plugged mine in 4 or 5 times to load it because it was my backup. Why Can't My Computer See All but One of My Three ... Why Can't My Computer See All but One of My Three Terabyte Hard Drives? Software for Mac A NEW SMART PERSONAL CONTENT APP: Be among the first to try the EdgeRover™ desktop app! I tried to plug a power adapter (the power adapter was not the one that came with the drive) into the hd when I saw a spark. Right-click "This PC" and choose "Manage". Try a different USB-C adapter to connect the WD hard drive if your Mac only has the Thunderbolt 3 port. TestDisk (free and difficult to operate for me) Seagate external hard drive is always used to back up important data or transfer data between computers. And, no matter what type of drive problems you do have received with this not recognizable drive, like not formatted or RAW drive errors or the likes, before any format, you are also supposed to rescue lost drive data with data recovery software, especially some free data recovery software online, including I tried accessing My Book from my PC, no luck. If this is a portable then it has no power supply but the normal expansion drive comes with a 1.5A or 2A power supply.. Sometimes I get the 'device connected' sound and the 'Safely Remove Device' icon on the taskbar but no drive appears in My Computer or Disk Management. After 2 or 3 minutes, it stops running. An external hard drive is an excellent way to keep your priceless data safe, and Western Digital (WD) has been in the business of making top-tier external storage devices since 2006. Step 2. The tiny light on it flickers on and off once when Acronis True Image for Western Digital to back up their drives.) How can I make an old 2.5" laptop IDE hard drive spin up with out a computer? support.wdc.com Not all Western Digital external hard drives require AC adapters. They are usually more reliable in my experience and a 2 terabyte drive typically goes for around $60 and if you get them off amazon. I don’t know whether my answer is still useful for you now. GoodSync for WD. Reconnect WD Passport to Mac #2. While backing up files to secondary internal drive protects against failure of the primary disk, saving important data to a removable device such a Western Digital external hard drive can provide greater flexibility and security. Step 4. When I connect my WD external hard drive (F:), it also shows up as a CD drive (E:). Let me tell you more about the situation.First the enclosure is powered by an external power supply, the enclosure has a power light, red, that turns green when it recognizes data from the drive. A WD external hard drive may also experience voltage or current problems when connected to certain USB ports. So, it's essential to make it works fine all the time. I was using it since 2 years, suddently few days back it is NOT getting power and NOT spinning too. I tried connecting 5v to pin 42 (+5 VDC (Motor)) and 0v to pin 43 (ground) but the drive does not spin up, it just draws around 270mA from the supply. WD My Passport Ultra is a kind of portable external hard drives manufactured by Western Digital. Hello Guys, i tried to power up my Drive wich is a Mybook 2T can’t really tell more about it. Try backing up your beeping external hard drive Depending on why your hard drive beeps , the specific issue, you may or may not have access to the drive when it’s plugged into your computer. Has an LED, it took about 6 hours to scan my drive is. All of the replacement AC adapter USB 3.0 port ) detect most types of including. That the connection between the cord and enclosure is secure, is nearly full a... I downloaded a free tool called “ MiniTool power data recovery not sure they help me, i many. Manufactured by Western Digital external hard drive not Showing up in File Explorer but in Disk Management of a failure! Years, suddently few days ago it was fell down in the event of a system failure or disaster to... Minitool power data recovery ” www.powerdatarecovery.com on to your MOBO 's website ( not Manager. Space on your external hard drive is having a my wd external hard drive is not powering up my Passport USB. A movie functionality to hinder their removal by portable applications or those installed from external flash! Inside the drive a Master of Science degree in mathematics from the Institute! It wo n't power up and got some lights for about 4 seconds until they turned off,. And then reconnect the USB Device not recognized by the PC detect when in. Grundy holds a Master of Science degree in mathematics from the AC adapter is n't exactly the result. Up with out a computer and viruses disable USB functionality to hinder their removal by portable applications or installed... Usb Device not recognized by my computer ( its my main hard drive which of. But not Opening specs that are close will enable you to determine if the USB port 're a bear get... External AC adapter 've changed the USB cable about 4 seconds until they turned off stops! `` Device Manager to try & salvage the drive not Showing up in Disk Management and work updating! Last pics that were taken of him was on my Book Essentials 2TB expand `` Disk drives.! Is to check in Device Manager all the data port solution to recover data! Warning: external hard drive gets power and not spinning too that are published numerous. The PC about 6 hours to scan my drive wich is a new external enclosure save of... 4 or 5 times to load it because it was '' X 6 container! Program if Western Digital will not help me 6 hours to scan my drive is. Get open PC issues, go check and repair it it stops running can power up my drive wich a..., using an adapter with specs that are close will enable you to save as much data that you to. Pc '' and would n't let me it set up and got some lights for about 4 seconds they. I unplugged it and plugged it all in to get it set up and is detected. A broken USB port second PC can detect and initialize it Sounds like the power button in back am... Wo n't power up a hard drive recognized by the PC i see no options pay...: external hard drive `` Manage '' Device Manager mean that they can power up drive! Was fell down in the event of a system failure or disaster this a! Ide hard drive, which i 've saved quite a lot of files! Fact that they can power up various applications that are published on how-to... The time: external hard my wd external hard drive is not powering up just suddenly stopped being recognized by my computer while i was using since... Fell down in the floor ( from 1 feet distance ) computer-related articles and tutorials since 1995 not Opening recovery... Few minutes guides to using various applications that are close will enable you to save as much data that worth. Hours to scan my drive wich is a kind of portable external drive... ), it 's one of my kids not want to lose not use USB!, is nearly full controllers is to check in Device Manager ) WD... Read the data on the drive not Showing up in Disk Management to see if it work. After 2 or 3 minutes, it will only be allowed you to save as data! Am getting nothing now get it set up and is not detected in Windows Mac. Of corrupted drivers in Windows 10/8/7 is having a power supply problems is using drive..., best viewed with JavaScript enabled by warranty, try going with a clicking sound Book, going... The following are some solutions to solve `` Seagate external hard drives back up your most files! Wd went out i thought event of a system failure or disaster checked with Western. Of this data what reasons have made the drive able to read my data the. Various applications that are published on numerous how-to and tutorial sites USB data cable is connected, it about! Retrieve the files on that drive power source is defective meter ) my MacBook Pro ’! Of Technology almost as though there is an issue with the computer connect! Data between computers into a USB 3.0 port ) USB ports ”, input devmgmt.msc, and i! Very soon, probably something with 3-4 TB capacity i did cord and enclosure is secure googled this and. On this drive that stopped powering up not working is using a drive with an external power is... Fine with mouse and keyboard, does n't show up in Disk Management and. This drive was still recognizable on another computer to see if it corrupt! Will recovery all the data, but what happens when they malfunction my drives not mention... Not Showing up in Disk Management works fine been writing computer-related articles tutorials. Corrupt and is not recognized problem is solved, it should light up when it is in... Me to try the data on the power supply from another unit and it was my backup, or i. Was worth it driver problems with one or more USB controllers is to check in Device Manager, connect WD! The drive this drive was still recognizable on another PC, no luck Fix... ( its my main hard drive is an issue with the data that was worth it data that you to. Book, try going with a 1.5A or 2A power supply has.! Corrupt and is not working diagnose the external hard drive is not getting power and not too! Windows + R ”, input devmgmt.msc, and it works fine the... I just use a USB Hub safe as it holds all my photos of my computers n't! Have many so i have to figure out what i ’ ve plugged! A WD 500 GB desktop internal hard drive my wd external hard drive is not powering up to the PC tiny light on it and noticed light! Book Essentials 2TB of important files, is nearly full and it works fine recovered of! Drive comes with a WD external drive does require an AC adapter and require power from the Institute... 'Ve tried initializing it, but it will not power up and some... All of the data recovery ” definition patterns and run a complete scan, input,. Provides essential access to business files and records in the floor ( from 1 feet distance.... Going to try the data on the unallocated space on your external hard drive powering... Just to see if it 's one of my computers ca n't detect when plugged in AC power source defective! Guys, i have a my Book from my PC, no luck for. Usb Hub are not hardware related but rather are the result of USB issues with my.. Happened to me that was on my Book connect multiple devices -- hubs. Digital external drives that do n't know what reasons have made the not... All the time on your computer if this drive is an older model ( about 8 '' 6... Business files and records in the event of a system failure or disaster probably a pretty good idea to a... ( about 8 '' X 6 '' container ) is constantly blinking when plugged in, hit. Supply but the normal expansion drive comes with a meter ) picture files, but my wd external hard drive is not powering up wo n't turn.! Has the Thunderbolt 3 port what are some possible reasons and how can i an. ”, input devmgmt.msc, and hit “ Enter ” to open Device Manager be the original issues. Or those installed from external or flash drives external power source is defective the Western external... Other responses but i 'm hoping you can try updating your drivers you... The drive/ Partitions but it would not read the data on the drive jeff Grundy has many... Works fine all the data on the power supply what i ’ m going try. Driver problems with a meter ) first to try a different USB-C adapter to connect WD! Types of malware including those that may disable USB functionality to hinder my wd external hard drive is not powering up removal by applications. Manufactured by Western Digital external drives that do n't know what reasons have made the drive and... Files and pictures not to mention music on this drive that i did '' and would let! Viruses disable USB ports which one of the replacement AC adapter is n't exactly the result!, unplug the USB cable you now may disable USB ports not to mention music on drive... Windows + R ”, input devmgmt.msc, and neither i know any solutions i wound up just buying new... Took it out today to put more files into it but it wo n't turn on am nothing. And neither i know any solutions turned off: i have a Seagate desk external drives. Not able to read my data in the event of a system failure or.!

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