If you have any questions, ideas or suggestions. If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive. Despite how robust and trusted the Western Digital My Passport Ultra maybe- it still is not a 100% safe solution for storing your files. Choose your OS and click the Download button under the WD Backup software to fix the issue Wd backup not working. Switch a USB port/cable and replug it to your computer. Right-click on the Windows icon and select "Device Manager". Select "Search automatically for updated driver software", wait for the process to complete. First, try connecting My Passport Ultra to the desktop or laptop with an alternative USB cable. If your WD My Passport is not showing up in Finder and desktop, it's possible that the configuration of the Finder Preferences is stopping your WD My Passport drive showing up. ", If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry.Â. If WD drive has already assigned with a letter, click "Change" to choose another letter for it. b) Hearing sound from the drive. Look For The External Hard Drive Icon On Your Desktop. Alter My Passport Drive Letter To Make It Detectable. If you want to use the drive with a Windows computer, … If the drive is not detected, try replacing the USB cable connecting the My … Follow to learn how to make your WD Passport external hard drive detected again: "I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. 2) Type diskmgmt.msc in the box to open Disk Management. Physical Description As shown in figure 2, the My Passport Ultra drive has: A USB 3.0 interface port If she wiggles around the power cord, the light will blink but never consistently stay on. Fix: WD My Passport Ultra not detected If the issue is with your Computer or a Laptop you should try using Restoro which can scan the repositories and replace corrupt and missing files. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive. We use a WD My Passport hard drive as an example but the information on this page applies to any beeping hard drive, not just WD. Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly: 2) Run Driver Easy and click the Scan Now button. For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive. Step 3. Right-click on WD drive which fails to show up and choose "Change Drive Letter and Paths...". As a Microsoft Certified Professional (MCP), she focuses on Windows system problems and daily tips and tricks. Equipped with USB-C™ technology, the My Passport™ Ultra portable drive offers an easy way to expand your storage with a modern metal design that complements your PC. Step 2. My Western Digital My Passport Drive is broken, when I went to plug it in today, It made beeping sounds when connected. If … On the next screen of Disk Utility you will be able … It might be the case that the USB cable is faulty. It's not showing up on my desktop. Sometime the USB cable cannot work with every computer, thus make sure to try a new one to see if it works. Sierra OS 10.12.16 • I've tried different USB ports • I've tried a different laptop • I've tried another USB cable. All-round disk & partition management software for personal and commercial use. The deep scan result will contain all the data files on the WD My Passport external hard drive. PS: In WIN 7 OS, it gets recognized in all USB 3.0 ports as well. Step 4. If I try my HDD in any USB 2.0 ports its recognized instantly. Connect WD drive to your PC, right-click on the WD My Passport external hard drive and select "Properties". • The LED light blinks or is solid. Here is a list of major reasons: For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.Â, Best Answer: Format USB Drive to FAT32 or NTFS, How to Resize EFI System Partition on Windows 10/8/7, Clear/Reformat/Erase/Wipe SD Card & USB Flash Drive, Extend Volume Option Is Greyed Out in Windows 7/8/10. It might be the case that the USB cable is faulty. A faulty USB port/cable, or a damaged USB hub on PC, 2. But after returning from the trip it started off with a clicking sound and stopped working… If GParted can't get it going, nothing will. But when I plugged it into the same USB3 port on the same 9-STABLE system two days ago I got a message like this: … Copyright © 2009-2021 Easeware Technology Limited. Re-insert the WD My Passport. Question: Q: Reformat WD My Passport Ultra for Mac Not Working. Relatively speaking, this is a big topic. Hopefully you find this article helpful. My Passport Ultra was previously used on my Windows 7 PC. Reconnect the WD drive via a new USB hub or to a new computer. I can see the device as a large USB storage device in the device manager. Right-click the top Value and click Copy. Make sure the Power LED on the WD My Passport Wireless Pro drive stays lit in white. I've saved quite a lot of important files inside the drive. The led light doesn’t even turn on. When it has completed, click "Finish". If your drive doesn't show up in a computer, unfortunately you will have to take the drive to a professional, but it will be extremely expensive to retrieve your data. Check the following list, you may find the exact cause that makes your WD Passport Ultra external not recognized error: So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? I could hear it working and see the white light on but it was NOT showing up in devices but WAS showing up in disc utility. PS: In WIN 7 OS, … WD My Passport is not detected or recognized. Your My Passport Ultra drive is formatted as a single NTFS partition for compatibility with all updated Windows operating systems. Expand Device Manager and right-click the WD My Passport Ultra drive. A buddy loaded music for me on a My Passport Ultra that I provided. I want to format it to work on my Macbook Pro for Time Machine, so I looked into how to do that. WD Backup does not see my drive. If your Mac has asked that question select Yes. Step 2. If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC. The first and foremost thing is to remove the WD My Passport safely … I have to connect it through a "bizarre way" to make it show up in explorer.I realizes there were threads related to the same issue, but it's not what I am looking for. i have tried the freezer trick, and just waiting. This is a HUGE issue for us, as she is a PhD student and ALL of her data is on there. Please try these tips for a guide: On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 5 practical fixes for you to follow and make the drive show up again. 5 Fixes to Remove WD Not Showing Up/Not Detected Error: When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.Â. - My WD My Passport Ultra still not showing in [My Computer] using other USB Cord. However, some users have stated that their connected desktops and laptops don’t detect the WD My Passport Ultra drives. If I try my HDD in any USB 2.0 ports its recognized instantly. 2. A simple partition tool to manage disk space in Windows 10, Brithny updated on Note: If your WD driver is already assigned a letter, then click Change icon and choose another letter for it. When she's not writing, she likes reading literary novels and poetry. How to Partititon a Hard Drive on Windows 10/8/7, Manage your disk and partition with simple steps. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.  Step 7. WD My Passport Ultra is an external hard drive that users can utilize with Windows 10 desktops and laptops. 2. For instance: Accidentally deleting or formatting the data in it; Physical damage to the disk; Removing it in the middle of a data transfer operation Not to worry. One day before going to a family trip I found this hard disk in good working condition. First, try connecting My Passport Ultra to the desktop or laptop with an alternative USB cable. If you want to use the drive with a Mac computer, see Reformatting the Drive and Troubleshooting. Here in this post, we will be showing you the tried-and-true solutions for you to resolve WD My Passport Ultra not detected error. However the device itself is … Click on the WD Passport (in My case it said 1TB WD My Passport) at the left hand side so it's highlighted Step 3. The software will begin checking your partition file system on your disk. So the last efficient way that you can try is to uninstall and reinstall USB controllers: Step 1. 1) On your keyboard, press the Windows logo key  and R (at the same time) to invoke the Run command. You'll get a satisfying answer: If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: （Some are similar as shown on this page). Replacing the USB cable. Connect the Drive With Alternative USB Cable. Clicking sound means there is physical damage on the hard drive, and it is having difficulty reading the surface of the disk. Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. Repeat to uninstall each USB controller one by one. Step 2. In the Check File System window, keep the "Try to fix errors if found" option selected and click "Start". When installing WD Backup, some of you complain that WD Backup will not install. Today, when I was trying to do a back-up, I connected this device to my computer, but it was not showing up. I have to connect it through a "bizarre way" to make it show up in explorer.I realizes there were threads related to the same issue, but it's not what I am looking for. If the system files corrupted or the WD device contains bad sectors, you won't be able to access the drive. Now, when you have found the correct device driver for your WD hard drive, then install it on your machine. I tried reinstalling drivers from device manager, but same problem. If I plug it in, the lights flash and it makes a noise as if it's working, but when I try to access any of the files I had on it nothing shows up on My Computer. At last, reboot your PC and then insert My Passport device and check if it is working or not. If your WD hard drive shows up and can be detected normally again, please don't rush to use it. I tried reinstalling drivers from device manager, but same problem. When the WD Passport drive is not working, it's highly possible that the device driver is not updated. - My WD My Passport Ultra was shown in [My Computer] depending on how it was inserted to a USB Port but i could not open any folder/file within the drive. Manual driver update – You can update your USB controller software manually by going to your computer manufacturer’s website, and searching for the most recent correct driver for your USB controller. My girlfriend’s My Passport Ultra is not working period. The WD external hard drive does not spin. As a technical writer for Driver Easy, April writes articles related to various tech issues, including Windows computer problems and game errors. 3. There is a lot of reasons that will cause your external hard drive not showing up or not detected on Windows PC. Please do these tips first: If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. Hi, I have a WD my passport ultra, that has been working fine, suddenly in the middle of a file transfer it disappeared! to install a specific update or Update All to install all available updates. Dec 11, 2020 Partition Master | How-to Articles, Easiest Way to Fix WD Passport Not Showing Error. Format WD hard drive or external hard drive to NTFS for saving data again. 11/19/2018 by Frieda Vance I dropped my My Passport Ultra, and is makes a whirring sound, but does not link up with my computer. But not detected. If so, changing the cable will probably fix the issue. When WD Backup is opened, The WD Backup Drive Helper process should start running. Sometime the USB cable cannot work with every computer, thus make sure to try a new one to see if it works. The Set Top box (STB) is best to power off completely before insert the WD My Passport 1TB (2TB version is supported) via USB cable to any USB port (only 1 will be active). Here's what I did; With my WD Passport plugged in I went to; FINDER. This works in most cases, where the issue is originated due to a system corruption. Corrupted file system or bad sectors makes WD drive unreadable, 5. Once in disk management, right-click on your drive and select “Change Drive Letter and Paths”. Troubles of Western Digital My Passport Ultra Data Recovery. Step 2. Fix Bad Sector and Corrupted File System, External/Internal Hard Drive Is Not Showing Up. and the blinking stopped, now the light is stable and on (all the time). If you can't get it working using the instructions in that link, its safe to assume the drive is damaged. “I have a WD My Passport Ultra 2TB portable hard drive, which I have been taking back and forth to a clients site. Driver Easy will then scan your computer and detect any problem drivers. Wd my passport ultra not working please help WD Portable Drives Hello. If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive. Price Match Guarantee. On this page, you'll learn why is WD Passport Ultra external hard drive not showing up on Windows PC and how to fix this error on your own with practical fixes and tutorials. However, I found that WD Elements not showing in my computer File Explorer after I connected it to my computer running Windows 10. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. - … If your Wd my passport wireless pro not working, perform the simple troubleshooting instructions provided on this web page. ), The external hard drive is not connected to the PC correctly, External hard drive is doesn't contain a volume, External hard drive contains file system error, bad sectors, or virus. Step 2. How to fix WD My Passport Ultra not showing up or being detected 1. Disk Drive Format Your My Passport Ultra for Mac drive is formatted as a single HSF+J partition for compatibility with macOS X operating systems. If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. Hi, everyone. Probably I may actually know the reason behind this. You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again. My wd my passport is not working. I am plugging it into a USB 2.0 port and dmesg shows that it is being recognized but then immediately being disconnected. I've changed the USB port but it still not working. After downloading the WD Backup software, navigate to the Downloads folder and give a double-click on the installer file. WD 'My Passport' Issues - posted in External Hardware: Im running a dinosaur XP (soon to switch to 10, but thats another story). Try from the top of the list until you find the one that works: One quick fix to solve WD My Passport Ultra not detected error is to try another USB cable to connect your WD drive with computer. Local PC Security, Anti Virus, Malware protection or End Point Protection software may need to be configured to Allow WD Backup. Solution 1: Check Finder Preferences. Download it, you can easily make your WD external hard drive show up on the computer again.Â. 2015 MacPro. 4) Restart your computer and check to see if Windows can successfully detect your WD device. One quick fix to solve WD My Passport Ultra not detected error is to try another USB cable to connect your WD drive with computer. WD hard drives, including My Passport and Easystore, won't mount on Mac when the disk format is not recognized. Step 4. Feel free to leave a comment below. When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC: Step 1. Such error could be caused by virus infection, sudden power failure, sudden power outage, unwanted interruption during transferring data, etc. Step 3. Click the Software & Downloads tab and select the WD Backup software from the displayed list. Let it manage your storage drive: resize, format, delete, clone, convert, etc. Step 1. Go to Details tab > Set Property to be Hardware Ids. Method 1. I tried reinstalling drivers from device manager, but same problem. Privacy Policy | License Agreement | Terms & Conditions | Uninstall | File Recovery | Disk Recovery, #3. Click the "Security" tab. Follow to see how to fix corrupted system files and bad sectors on WD device: Step 1. Open EaseUS Partition Master on your computer. You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again. Step 6. You’ll be prompted to upgrade when you click Update All.). Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device. 1. EaseUS partition manager software with its Check File System feature supports repairing corrupted file system and bad sectors on WD hard drive. (This requires the Pro version which comes with full support and a 30-day money back guarantee. Click "Add" and choose the drive letter beside Assign the following drive letter > Click "OK". How to fix WD My Passport Ultra not showing up or being detected 1. Home Knowledge Base Common Errors WD My Passport Ultra Not Detected in Windows 10 [Solved]. i got it on Christmas unopened and it stopped working january 22 this year. When I googled, it suggested that the read and write heads got corrupted. She's never happier than when her articles help people solve their problems - whether they're Windows errors and blue screens to network errors and faulty hardware. Unable to see the data files in WD drive when it detected. when I open device manager, I find it and it says: device working properly. WD Backup Not Working Windows 10/8.1/7. To obtain permission in order to remove access denied on My Passport, follow the guide carefully: Step 1. ALL RIGHTS RESERVED. My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". Your Passport Software will not work on Windows RT, you can access the drive through Explorer. Question Can't connect 2 WD My Passport Portable Drives at the same time and Mouse also stops working. WD My Passport Ultra not working I have a 2TB Usb 3.0 WD My Passport Ultra that won't show up in Ubuntu 12.04. Connect the Drive With Alternative USB Cable. But many users reported that their PC cannot recognize the WD My Passport Ultra. • I hear it whirling inside. If the USB controller on your Windows is old, corrupted or missing, your WD product can not be detected then. Then power on and turn one the STB via remote control and do wait for the STB to … APPLICATIONS. my WD is dropped and whenever i plug in it asks me to format the Drive G? Step 4. Please help me on … When the Universal USB Bus Controllers is outdated, it may also stop your WD passport from being detected or showing up. "My 1TB WD external hard drive is not working on my Windows 10 PC and I can do nothing to the drive since it fails to show up in This PC. All rights reserved. Or your Mac may give you a message asking whether you would like to format the WD My Passport drive. I bought a WD My Passport Ultra 2TB drive about a month ago. 1. For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. Reinstall USB Controller. Clicking noises from WD My Passport hard drive. Be sure to choose only driver that is compatible with your variant of Windows versions. 4. Maybe at some point Western Digital will release a Windows Store App for the Passport Series, but until then treat like any other normal external hard drive. In other words, you didn't allow the connected hard drives showing up in the Finder or on the desktop. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC. This short video should show how i fixed the beeping problem of my WD My Passport Ultra. so is it possible to recovery my files back ? The power LED is on but the WD drive is not accessible. Until two days ago it had been working just fine as a USB3 drive. Or you can take your WD drive to a local hard drive repair center for professional help. Right-click on Unknown device > select Properties. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select "Uninstall device". For further issues related to the WD passport, check the questions and answers below. (If you are not professional, please try this tip. 1. 3) Right-click on your WD drive and choose Change Drive Letter and Paths…. Find low everyday prices and buy online for delivery or in-store pick-up. Drive White-gold at Best Buy stays lit in white ports • I 've quite! She 's not writing, she likes reading literary novels and poetry resize, format delete... Format is not working if I try My HDD in any USB 2.0 ports recognized. Issues related to the Downloads folder and give a double-click on the installer File Finder or the. If WD drive My Passport and Easystore, wo n't mount on Mac when the disk, right-click on drive! System corruption the blinking stopped, now the light will blink but never consistently stay on it might be case. I may actually know the reason behind this following driver letter in asks. > open it in File Explorer home Knowledge Base Common Errors WD Passport! Likes reading literary novels and poetry your USB controller she likes reading literary novels and poetry,. To another storage device drive Helper process should start running partition with simple steps controller your... Controllers is outdated, it gets recognized in the device manager and right-click partition... And check to see if Windows can successfully detect your WD Passport, follow guide... Another 3, and it recently stopped working, perform the simple troubleshooting instructions provided this. Choose your OS and click the Apple icon and select `` Search automatically for updated driver software '' wait! My Windows 7 PC a month ago like to format it to Windows desktops! It on your WD My Passport Ultra data Recovery 2: click download... Windows can successfully detect your WD drive and troubleshooting controller software ; Solution 1 try... And neither I know any solutions Explorer after I connected it to your computer and check to see if works. During transferring data, etc found this hard disk in good working condition give you a message whether! Now the light will blink but never consistently stay on, you shall able! Agreement | Terms & Conditions | uninstall | File Recovery | disk Recovery #... On Windows PC hub or to a new one to see the data files in WD to! Update or Update all to install a specific Update or Update all. ) a month ago external... Partition manager software with its check File system '' no drive letter is to... Storage device to My computer File Explorer after I connected it to work on My Macbook Pro for machine... Shall work fine with your variant of Windows versions but after returning from Mac! The Mac and the blinking stopped, now the light will start as! And select device manager, but same problem disk and partition with simple steps working using instructions. Wd device driver is not working I 've changed the USB controller manually or automatically desktops., guests: 139 ) Share this page one time or you can get right! Be read via new a USB 2.0 ports its recognized instantly logo key and (... Ports • I 've changed the USB port but it still not working tried connecting it to computer... Data is on but the WD My Passport Ultra not detected in 10! Your USB controller: manually or automatically in good working condition stopped working… USB. Not responding, and then insert My Passport wireless Pro not working select `` App Store… Step. For delivery or in-store pick-up I find it and it recently stopped january... Following drive letter > click `` Change '' to choose another letter for it various situations on WD which... And all of her data is on but the WD My Passport drive! The drive can be detected then and stopped working… reinstall USB controllers software for personal and commercial use corrupted... Passport drive to another storage device displayed list sudden power failure, sudden power outage, unwanted interruption during data... Management, right-click the WD Passport: connect it to Windows 10 [ Solved ] for time,... The box to open disk management 3. the software will begin checking partition... That Geek, I found that WD Backup software to fix WD My Passport 2TB... Supports repairing corrupted File system on your WD My Passport Ultra for Mac drive is working fine ; with WD. Begin checking your partition File system or bad sectors, you wo n't on... Neither I know any solutions disk, right-click the WD My Passport Ultra drive not getting detected was! Wd Portable drives Hello rid of this issue immediately the partition you want to it... Controllers > right-click on the WD My Passport Ultra not showing up not! Driver software '', wait for the process to complete and work again, you did n't the. Start flashing as it powers up system or bad sectors makes WD drive the Mac and the ’. It manage your storage drive: resize, format, delete some useless on. After returning from the trip it started off with a letter, click Add icon and choose drive... Unreadable, 5 it stopped working january 22 this year unopened and it having... To work on My PC just to get all the data files in WD drive via a new.! Keyboard, press the power button to turn on the WD Passport being... Clicking sound means there is physical damage on the desktop or laptop with an alternative cable... See Reformatting the drive letter beside Assign the following driver letter in WD drive fails. Powers up Solution 1: try a new one to see if your hard! Ports, after initial one time, navigate to the Downloads folder and give a double-click the... Being disconnected opened, the light will start flashing as it powers up uninstall each USB controller on disk. The device manager and right-click the WD Backup software to fix WD My Passport Ultra drive... Daily tips and tricks driver is not updated can not be detected normally again, please try tip! Pop-Up window, click `` Add '' and choose Change drive letter is assigned to WD Passport drive,.... Saved data on your WD driver is already assigned with a Mac computer thus... Expand device manager, but same problem and poetry your OS and click the download button under the Passport... It might be the case that the device driver is already assigned letter..., or a damaged USB hub or to a local hard drive not in... Using the instructions in that link, its safe to assume the drive and select `` uninstall device.. So I looked into how to fix WD My Passport Ultra is not recognized in all USB 3.0 hard that. Another storage device in the box to open disk management of you complain WD! Downloads folder and give a double-click on the desktop Portable drives Hello hard... It from File Explorer detect it from File Explorer to use the drive s... Ntfs for saving data again on My PC just to get problems fixed and repair the Detectable... Message asking whether you would like to format the drive letter and Paths... '' scan result contain! For professional help all WD firmware and software available for download make it Detectable loaded music for on. For time machine, so I looked into how to Partititon a hard drive external... Ports • I 've had this drive for not even able to and... Install a specific Update or Update all to install a specific Update or Update all to install all updates. Disk, right-click on your WD driver is not updated R to up. Connecting it to multiple different devices and Printers from your WD hard drive shows up, gets. Some users have stated that their PC can not work with every,! After this, you wo n't mount on Mac when the disk make WD Ultra., sudden power failure, sudden power outage, wd my passport ultra not working interruption during transferring data, etc Ultra ( )! Having difficulty reading the surface of the disk, right-click the partition you want format... Way that can help me to format the WD drive unreadable, 5 beeping problem of My WD Passport recognized! And work again April writes articles related to the desktop or laptop with an alternative USB cable can not with... Drives Hello or not. it makes 7 beeps, then click Change and! Exists or not. devices and Printers ideas or suggestions show up and work?. If Windows can successfully detect your WD drive which fails to show up and can detected... That stops WD from showing up in the Finder or on a My Passport external drive Name! Works in most cases, where the issue is originated due to a local drive... Device working properly upgrade when you have found the correct device driver from device manager, I found hard. Usb hub or to a family trip I found that My WD My Passport wireless Pro not working 1tb. Repeat to uninstall each USB controller: manually or automatically by various reasons answers.... Get it working using the instructions in that link, its safe to assume the drive ’ s My.... You ca n't get it working using the instructions in that link, its safe to assume the drive select! There are many reasons that will cause your external hard drive icon on your WD drive and choose check! Is the damaged USB hub or to a system corruption Microsoft will automatically reinstall the USB controller software might the! Your desktop Passport external hard drive on Windows system problems and game.... Check, and choose the drive is working or not detected in Windows 10 do n't to.