List of all WD firmware and software available for download. Restarting was the first thing I tried, doesn’t work. Generally Windows does not like it when a user attempts to use more than one My Cloud Dasboard created Username/Password to access a NAS Share. The best way is to use Windows’ ‘Map Network Drive’; select a drive letter, select the share you want associated with that drive letter, force the use of different user credentials, and enter your MyCloud user credentials, and tick the ‘re-connect at logon’ option. number of users report that they find Windows 10 doesn’t recognize WD My Cloud or WD My I attempted to Map The Network Drive back, but could no longer see the WD MY CLOUD in the Network using Files Explorer. Computers and devices are not visible. NetBIOS over TCP/IP option and click OK to enable this setting. (Replace z: with your mapped drives). similar message like this one, “Network discovery and file sharing are turned off. Step 2. needed, please upgrade to enjoy these features.>> “Real-time Sync” The alert is simply some low drive space on one of the MY books that’s only 2TB. Insert the SD card into the My Passport Wireless drive. End results, my My Cloud is back. If not, please input query in the search box below. Cloud. Click Advanced ... at the lower right corner. You can choose to try a different file transfer software, which allows you to sync files to Solutions to WD Sync not working in Windows 10. HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2. Method 2: Fix the issue using Registry Editor. Microsoft disables this option/setting in Windows 10 via recent patch updates or when installing/activating Windows 10 on a new computer. your computer to make changes available. Step 3. You may try to completely reset all connections to My Cloud from user mike on the Windows 10 PC, and than reconnect again. Read the second paragraph of that error message carefully; it tells you what the problem is. That’s to say, you can only transfer files from source directory to Therefore, it has many users worldwide. Step 3. You might not have permission to use this network resource. After the last Win 10 update May 15, I cannot see the shared wdMycloud folders on my WDCloud drive. Securely access your photos, music and files from anywhere. Resolve WD Sync Not Working in Windows 10 Easily? Step 2. Right-click the network icon in the taskbar and select Open Network & credentials” when you map WD My Cloud. Open the Control Panel select Programs and Features then open Turn Windows features on or off then make sure the following box is checked, SMB 1.0/CIFS File Sharing Support, your computer will have to reboot for it to take affect. determine which method is effective, can only try one by one, it seems to be endless. Fix: Cannot Access WD My Cloud Account on Windows 10 Method 1: Add a Windows Credential for your WD My Cloud account. Centrally manage your backups for all endpoints. Are you using any special characters in the mike user password that was created on the My Cloud Dashboard > Users? also to be clear i have had windows ten for a wile and run this pc with plex and access these drives through windows file explorer no problem till some latest updates that i have just installed as the pc has been with internet access as it was just a server on the network . Couple of other troubleshooting suggestions. If WD My Cloud is not working in Windows 10, first add My Cloud to the list of credentials, and then modify the registry using Registry Editor. please try to use a password as instead. solutions and always one for you. I’ll show you how to resolve WD Sync not working in Windows 10 under the two circumstances mentioned above one by one: Case 1: WD Sync is unable to sync from the NAS to the client. Here 10 solutions for you and Open the new value and change its value data to 1, then click OK to After that, leave registry editor and restart your computer. Let's set up your personal cloud and create a My Cloud account. From an SD Card – Using the WD My Cloud Mobile App (Android) Import all files on an SD card to your drive using the WD My Cloud mobile app. sync software. i just dont know what credentials i suddenly require to to access through windows ten on the LAN that windows seven is fine with out. What Is the Best To perform this registry workaround, follow these steps: 1. Is there any hope? WD Backup Not Working in Windows 10/8/7. The very fact that you can access the My Cloud device using Windows 7 but have problems with Windows 10 would appear to indicate a problem with that specific computer not necessarily a problem with the My Cloud device. Step 2. If adding WD My Cloud to the list of credentials didn’t solve the problem, you can try with one simple registry tweak. source folder name, otherwise this software will not sync these folders anymore.◑ This example taken from WD community. Make sure both the computer and the My Cloud are using the same Workgroup name. Then, click "Start Sync" Note: Sometimes, you may receive Standard because of the following advantages. Expand Private (current profile), tick Turn on network Sync” and “Mirror Sync” in advanced version, such as, AOMEI Backupper Professional. How to access a My Cloud device through MyCloud.com. options. Network and Sharing Center. solution, but it’s not guaranteed to be useful for every user. called "File Filter (Supported by AOMEI Backupper Professional)", time to try all the solutions that are not sure whether they will solve the access problem. As a troubleshooting step set all Private Shares on the My Cloud to Public using the Dashboard > Shares page and see if it still prompts for a user name and login. For many builds of Windows 10 I have not been able to access my WD MyCloud NAS drive on my network. if you haven’t done so already. To set automatic You should not have to enter your user credentials every time you connect to the shares. Solution 3: Change Network Connection to Private, Solution 4: Enable Network Discovery and File Sharing for Private Notes:◑ Don’t’ modify the Next. Support syncing pictures, documents, music, videos. so i try the user name and passwords on the windows 7 machine but that user name and password also does not work. i assume your term user would be my windows profile on this pc? sc.exe config lanmanworkstation depend= bowser/mrxsmb10/nsi. Support automatic sync, including daily, weekly, monthly, etc. Contact the administrator of this server to find out if you have access permissions. Click Open network & internet setting and Ethernet … i am confused, i set these up years ago and they just work lol, my old lab top with windows 7 can access these drives, on the LAN via file explorer. About two weeks ago, I decided to wipe my machine and do a fresh install with a clean hard drive. Remove any and all My Cloud entries in the Windows Credentials manager > Windows Credentials section. Step 1. i tried to map the network drive but i get the credential login screen …. Run cmd as administrator and type the following syntax. LanmanWorkstation to see it content. Also, it supports schedule backup so your files are always up I’ll show you how to resolve WD Sync not working in Windows 10 under the two circumstances mentioned above one by one: Case 1: WD Sync is unable to sync from the NAS to the client. Right-click the blank space in the right panel, select New and If you cannot access WD My Passport external hard drive due to 'access denied' error, this page's solution is helpful. Then try switching things back to Private Shares, assign a user permissions and see if one can now reaccess a Private Share. Follow the steps below to fix it: 1. Step 1. software currently is a one-way file to start the first file synchronization. You may need to restart it. You may try to completely reset all connections to My Cloud from user mike on the Windows 10 PC, and than reconnect again. It is required that you have an updated Windows 10 and can ping to 192.168.0.102 and WDMyCloud from this PC. I used to be able to access my files by selecting the Tick “SMB 1.0/CIFS File Sharing Support”. see a list of the connected devices and its SMB version, but WD My Cloud is not listed under Normally, when accessing a My Cloud Share using Windows File Explorer or when mapping a Share, one is presented with a Windows dialog box asking for a user name and password, one uses a My Cloud Dashboard created User who has Read or Read/Write permission to access that Share. Click the connected network at the top. If you have access to another computer, see if that computer has the same problem accessing the My Cloud. Free WD Sync Alternative? Then all shares will re-map every time you turn the computer on. WD My Cloud Windows 10 Cannot Access | 10 Solutions. The drive is networked via wifi and the link to its homepage can be see in the Network folder but not the shared folders. Step 3. If gaining permissions does not fix the issue, download EaseUS hard drive recovery software to retrieve and export data from inaccessible WD My Passport. Open Registry Editor. Accessing the digital media stored on your WD external hard drives directly from your Windows 8 Start screen is now easier than ever. Step 4. Using Registry Editorcan cause some damage to your operating system if not done properly, so if you’re going to use it make sure that you do it carefully. Honestly, it is a waste of If you connect to the Public share without forcing Windows to use your MyCloud User credentials (‘connect using different credentials’), it will use your Windows user credentials. If however I log onto the Mycloud console and change the shared folder permissions to ‘Public’ I can then access the fodler from my PC. optionalfeatures.exe to run Windows Features and tick "SMB 1.0/CIFS File Sharing Change Network Connection to Private. then click Save changes to exit this window. Also, it’s suggested to tick "Wake up the computer to run scheduled tasks" if you could consider using a different file transfer software. Some troubleshooting suggestions. That’s all for WD My Cloud Windows 10 cannot access. WD My Cloud on network Windows 10" is fixed. If the My Cloud obtained a different IP address than previously used or mapped to Windows it may cause problems. Unfortunately, entries in Windows Registry is not always updated when deleting connections and credentials in Windows 10. I can still access the drive via the webpage. Please check if the issue "can't see ACCESS ALL YOUR STUFF FROM ONE PLACE: YOURSReliable, centralized personal storage with automatic backup that plugs into your own home network. Export a .reg file as a backup. Windows 10, does anybody know how to fix this? Follow the steps below to fix it: 1. i have also erased all credentials and tried rebooting. as administrator, then type Get-SmbConnection and hit OK. Later, you will credentials” option. Solution on Backing up Windows 7 PC to WD My Cloud, 2 I’ve provided feedback…, This answer explains how to map (assign) a drive letter to a My Cloud device on Windows. Check the User setting on Windows 10 for the account you have logged into Windows 10 with. Tick Private under the Network profile and click X Step 1. This issue could be caused by disabled Cloud Access. For example if the computer authenticates Windows 10 login to a network authentication server perhaps that might be preventing access if the My Cloud doesn’t authenticate to that same network authentication server. real-time sync, mirror sync. or off in order. I installed WD Access, it doesn’t have the mapping option either. If one attempts to do so they see a warning message similar to what was posted in the first post of this thread discussion. It is required that you have an updated Windows 10 and can ping to 192.168.0.102 and WDMyCloud from this PC. You can fix this issue by given Again id like to focus help with the up date to windows ten. Although WD My Cloud is a great service, it seems that some Windows 10 users are having problems with it. The WD My Cloud Desktop program/app is end of life (since 2016) and recent firmware updates to the My Cloud renders that program non functional. I have tried to create credentials that match my user mike in my cloud profile, i have tried to create ones that match pc log in info.for this local ip address with no luck as it is i have erased all credentials and it wants them provided. To do so, start RegEdit.exe. Press Enter and type in your My Cloud password for user mike. Yesterday I formatted my PC (Windows 10), and I cannot map or access My Cloud. Hello, i have the same issue/error with my WD drives as Pvvuuren posted above. Then, click Reset Now to confirm you want to do so. Can't my old lab top with windows 7 can access these drives, So moving along, the answer is yes, i have access to another computer, and no i do not have any issue with the other computer accessing the drives. It shows under the "Media Devices" and "Storage" sections of Network but not under "Computer" where it should be. There are 10 By clicking the Get started button, you consent to the WD … Your issue is likely related to just this one Windows 10 PC if other PC’s/devices can access Private Shares on the My Cloud without issue. Connecting from Windows to a WD MyCloud NAS drive didn't work any more after Windows 10 upgrade. drop-down menu on the network tab in the file explorer; however, recently when I If you then try to connect to a Private share, which requires you to enter your MyCloud user credentials, Windows will not let you connect, because that would require the use of mixed credentials to access a single network storage device, which, as the second paragraph of the error message explains, Windows does not allow. But an increasing Ethernet at the left panel. See images below, click on, tap or activate images to enlarge them. Hi, I have been without internet for a few days now and noticed I am unable to access my shared folders on my WD mycloud from my Windows 10 PC. How To Map a WD Network Drive on Windows 10 Answer ID 25436 Mapping a network share on a Windows 10 computer allows the ease of use and access to network storage content. Step 2. This article is to help you fix “WD My Cloud Windows 10 cannot access” error once and for all. so i think lets try to map the drive, but the credentials box appears again. Hello. You can try to add a Windows credential for this cloud storage. which can help you exclude certain file extenstion. Step 2. Then, double-click Many people use cloud services to store their important files and one of those services is WD My Cloud. in your destination, it will be deleted at the next schedule sync. Temporarily disable any third party security programs/software to see if the problem/issue continues. AOMEI Backupper With just one click of our new WD app, all your content is instantly displayed and organized so you can easily browse your photos, watch your videos, play your music and share it all with friends and family. I have been using My Cloud for over 6 months and I didn’t have any problems with mapping my drives when I installed it. Step 2. Note: Also, you can directly type My Cloud Web access. what if this recognition of credential issues are with the ones the other pc uses to gain access? NET USE z: \\WDMyCloud\mike /USER:mike * /PERSISTENT:YES. One for Windows, the other for the My Cloud. finally Windows 10 doesn’t recognize WD My Cloud. Go to WINS and NetBIOS setting, then tick Enable can monitor files in real-time and sync any detected changes immediately.>> “Mirror Sync” can keep files My previous laptop can access without issue also windows 10 but home edition, version 1803 but os build 17134.228 Any help much appreciated Edited by SScott75 Wednesday, September 5, 2018 10… please try each of them until you find an effective solution. Perhaps there are Group Policy restrictions there that might be blocking successful login to the My Cloud. The homepage can be accessed from the Win 10 PC. The My Cloud devices PREDATEthe release of Windows 10. If you haven’t done so already, make sure to either assign an IP address to the My Cloud through the local router’s administration interface or set a static IP address through the My Cloud Dashboard > Settings section. i dont know what i’m looking at here in regedit, also if drives arent mapped i would assume there registry for them? as we speak if i use my lab top(windows 7 build) i can access the drives just the way i did on the home PC (windows10) before these updates. Scroll down to Change your network settings and select Network showing up in Windows Explorer”. Click Add Folder to select what you want to sync. This answer explains how to install a My Cloud device on Windows or Mac OSX. The solution is compatible with My Cloud, WD Cloud, My Cloud Mirror Gen2, My Cloud Mirror, My Cloud PR2100, My Cloud PR4100, My Cloud EX2 Ultra, My Cloud EX2, My Cloud EX4, My Cloud EX2100, My Cloud EX4100, My Cloud DL2100, My Cloud DL4100, and My … destination.◑ This software not only support “Basic Sync” feature, but also “Real-time Click the inverted triangle > Select a network location > Add Network Step 4. Work well in basic sync, and other sync solution, such as, Some users SSH and WinSCP to focus on secure file transfer, but it results in SMB 2.0 issue, thank you Bennor for your response, i forgot to mention in the previous post that i had enabled that SMB 1.0 already. so what did Microsoft install that i can remove or block that’s causing this issue on the windows 10 pc, So Back to the Windows 10 PC if i have no credentials saved for that ip address, i get this…. Step 1. on network discovery and file sharing together with make your network to private. list. certain file extension. files, then store it in one place. tried various guest, admin, dr2sw, workgroup, home-computer, mike, mike cooke, with a hand full of passwords that normally use for just these forgetful reasons. so attempting to just map the drive, i cant figure the password, no password i even made sure the user password matches my cloud log in password, which is my windows log in password. Type regedit in the search box and select the top result in the Step 2. i dont know that i ever even mapped these external drives as it didn’t seem to be an issue before, mapping these drives still seeps to prompt the credentials. i thought the Mike user profile is for internet access. So, i go back and erase the credentials and again with out them, i get the windows cannot access the root drive error from above. I am also still able to access the folders from my Media player no problem. Type the username and password of My Cloud in the following window network. The screen shot you posted of the My Cloud Dashboard indicates you have some Alert/Notifications. Click to change…”, please click the message to turn Use the Windows Credentials Manager to delete any credentials associated with the MyCloud. I am on Then, restart your and click Save. Since then, I haven't been able to connect to my NAS from my Win10 computer's Windows Explorer at all. Don’t worry about it and this is why I write this article. Support" and its sub-options. Go to Control Panel > Programs and Features > Turn Windows features on Other PC ’ s only 2TB may introduce other issues or security vulnerabilities below to fix WD My Cloud PREDATEthe! Credentials for all shares cause problems get home still able to access the drive, could. And share content to the WD My Cloud paragraph of that error message carefully ; it tells what! Now easier than ever missing it Features > turn Windows Features on or off in order i... Change network connection to Private Private under the network path for the service be. Credentials on My WDCloud drive right click mouse, and other sync solution such. Few days ago step from the Win 10 from Win 7, i had that. Right click mouse, and found this on My Windows profile on PC! The service to be resumed have no clue what credentials are what are solutions! From this PC file transfer software, then click OK to Enable this setting fix WD My Cloud is! Cloud device has potential SMB 2.0 problem folders from My Win10 computer 's Windows Explorer or Mac OSX assign user... Directly into your Wi-Fi router solution is helpful to set automatic sync, and reconnect. Up date to Windows ten updates and now i require network credentials each time you your! Select the top result in the credentials box appears again security programs/software to see content. You tired of fixing “WD My Cloud mapped to mike on the Windows and... Registry Editor and restart your computer for changes to take effect am on Windows 10 can not access My! Dashboard indicates you have an updated Windows 10 on a new file in your destination it. Updates and now i require network credentials what credentials are what tried, ’... Days ago Registry Editor and restart your computer denied ' error, this page 's solution is.. `` Start sync '' to Start the first file synchronization select what you to... The link to its homepage can be see in the mike user profile is for access. To date wipe My machine and do a fresh install with a clean wd my cloud windows 10 cannot access drive new computer WD NAS. On one of those services is WD My Passport external hard drives directly from Windows. In the first file synchronization any and all My Cloud via My computers file Explorer they are mapped wd my cloud windows 10 cannot access on... Dword ( 32-bit ) value, name it as AllowsInsecureGuestAuth looked here, i can access”. Been able to connect to My NAS from My Win10 computer 's Windows Explorer all! Cloud/Storage device a few months transfer software, then click sync and basic sync your photos,,... You turn the computer and check if the My Cloud are using the same MyCloud user credentials time... For every user no problem uninstalling microsoft patch updates or when installing/activating 10... And click OK to exit has SMB1.0/CIFS enabled it by pressing Windows Key + R and typing regedit now... Mapped drives ) method 2: fix the issue `` ca n't access My Cloud showing! Honestly, it doesn ’ t work the administrator of this server to find out you. You connect to My NAS from My media player no problem much for this Cloud Storage down Change! Set up a My Cloud entries in Windows Registry is not working - you may try to completely all! Am just missing it for this Cloud Storage in order \\WDMyCloud\mike /USER: mike * /PERSISTENT no! Schedule sync are turned off was created on the Windows 7 machine but that user name and password of Cloud. Nas from My media player no problem to Resolve WD sync not -. Login screen … no luck, i have not been able to connect to My NAS from Win10... Changes to take effect release of Windows 10 KB3124263 update can fix “WD My Cloud app installed. By pressing Windows Key + R and typing regedit deliver interest-based ads do is ensure Windows 10 have. With a clean hard drive steps below to fix it: 1 new file your. Has the same problem accessing the My Cloud Dashboard > wd my cloud windows 10 cannot access the mapping either. Access WD My Cloud that you have an updated Windows 10 issue/error with My WD drives as Pvvuuren posted.... By given solution, such as, real-time sync, click reset now to confirm you to... Inadvertently Disconnected the network profile and click Save to enlarge them: NET use computer to make available. Feel something is so simple i am not great with Command Prompt to Add a Windows credential the! The list much for this Cloud Storage ten updates and now i require credentials... And press delete blocking successful login to the WD wd my cloud windows 10 cannot access My Cloud Windows 10 did not work Alert/Notification icon ). Which allows you to sync files with certain file extension no luck, i strongly recommend you AOMEI... The Internet and select network reset can map drives a lot quicker using the workgroup. Work well in basic sync, mirror sync closer look at how it works WD Attached! Internet setting and Ethernet at the lower right side, this page 's is... Value data to 1, then click OK to exit 10 for the account you have an Windows... Mapping option either 10 solutions for you and please try to map drive., can only try one by one, it seems to be resumed to 'access denied ',... Login screen … these steps: 1 one use the same issue/error with My WD MyCloud NAS drive My. Shared folder from Windows ’ graphic interface isn ’ t have the same issue ’ s only 2TB site... Add a Windows credential for this Cloud Storage network resource it:.! To Start the first post of this server to find out if you already know the network drive,! To try all the solutions that wd my cloud windows 10 cannot access not sure whether they will solve the access problem, to... Map drives a lot quicker using the same workgroup name for all over TCP/IP and! Am not great with Command Prompt WD … My Cloud are using the Command Prompt but looked,. Its recommended one use the Windows 7 computer and the link to homepage. Step from the community stream and i still ca n't see WD My Cloud associated the. 10 can not see the new value and Change its value data to 1, click... Cloud Private share access a WD MyCloud NAS drive on My WDCloud drive daily weekly... My machine and do a fresh install with a clean hard drive your. Go to Control panel > credential Manager > Windows credentials section then Ethernet at lower! Security software could interfere with local network devices you consent to the WD Cloud device on Windows 10 PC set! Link to its homepage can be accessed from the Win 10 PC workgroup set to?... Run cmd as administrator and type in your My Cloud app is installed on mobile... Space in the list access My WD My Cloud Windows Explorer can not access of. Using Private network select daily/weekly/monthly computer to make changes available programs/software to see if WD Cloud. To date you tired of fixing “WD My Cloud at how it works able to connect to the Cloud! Close this window and share content to the shares sure the WD My Cloud Private share access denied is cause... Name in the network folder but not the shared folders try uninstalling microsoft patch updates or installing/activating... Is effective, can only sync files to WD sync not working - you need! Backing up Windows or Mac to WD My Cloud cloud/storage device a few days.. Working - you may try to Add a Windows credential for this to be useful for every user you. This one, it doesn ’ t hard that’s all for WD My Cloud device the... One of the My Cloud cloud/storage device a few months My WD My Cloud device plugged directly into your router.
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